Caxino Casino is an online gambling platform operated by Rootz Ltd since 2020, offering over 3,000 games from leading providers. Licensed by the Malta Gaming Authority, the casino delivers a modern gaming experience with fast payouts and comprehensive player protections.
Caxino Casino entered the online gambling market in 2020 as the second brand from Rootz Ltd, a company with established credibility in the iGaming sector. The platform distinguishes itself through a combination of extensive game selection, innovative reward systems, and regulatory compliance across multiple jurisdictions. For players seeking a modern casino experience with strong operational standards, Caxino presents a compelling option worth detailed examination.
The casino holds licensing from the Malta Gaming Authority, one of the most stringent regulatory bodies in online gambling. This licensing framework ensures adherence to fair gaming practices, secure payment processing, and transparent terms and conditions. Players benefit from the legal protections afforded by MGA oversight, including dispute resolution mechanisms and mandatory segregation of player funds from operational capital.
Caxino's game library exceeds 3,000 titles sourced from over 30 software providers, including industry leaders such as NetEnt, Pragmatic Play, Evolution Gaming, and Microgaming. The platform architecture supports seamless gameplay across desktop and mobile devices without requiring dedicated app downloads. This browser-based approach ensures compatibility with iOS and Android systems while maintaining consistent performance standards.
New players at Caxino Casino can access a welcome package structured as a 100 percent match bonus up to specific currency limits, accompanied by free spins on selected slot titles. The exact bonus amounts vary by jurisdiction, with New Zealand players eligible for up to NZ$200 plus 100 free spins, while European markets may see offers reaching €500 with 500 free spins.
All bonus funds carry a 35x wagering requirement applied to both the bonus amount and winnings from free spins. This represents a standard industry requirement, though players should note that not all games contribute equally toward meeting these conditions. Slot games typically contribute 100 percent, while table games and live dealer options often contribute significantly less or are excluded entirely.
The casino employs the Spinbox rewards system, a proprietary mechanism that uses machine learning algorithms to deliver personalized bonuses based on individual playing patterns. This system replaces traditional tiered VIP programs with dynamic reward distribution, theoretically providing more relevant incentives to active players. However, the lack of transparent tier structures means players cannot predict reward timing or value with certainty.
The slot category dominates Caxino's game portfolio with over 2,500 titles spanning classic three-reel formats, modern video slots, and progressive jackpot games. Popular titles include Book of Dead, Mega Moolah, Immortal Romance, and Gates of Olympus. The progressive jackpot selection features network pools from Microgaming and other providers, with prize pools frequently exceeding seven figures.
Table game enthusiasts can access multiple variants of blackjack, roulette, baccarat, and poker. The selection includes European, American, and French roulette wheels, alongside blackjack variants with different rule sets and side bet options. Video poker is represented through titles like Jacks or Better, Deuces Wild, and multi-hand formats.
Evolution Gaming powers the majority of Caxino's live dealer section, providing real-time gameplay with professional dealers broadcast from dedicated studios. The live casino includes standard table games plus game show formats such as Dream Catcher, Mega Ball, and Lightning Roulette. Betting limits accommodate both casual players and high rollers, with VIP tables offering maximum stakes in the thousands.
Live dealer games stream in high definition with multiple camera angles and interactive chat functionality. The platform supports gameplay on mobile devices with optimized interfaces that maintain visual quality while managing bandwidth efficiently. Game availability operates on 24/7 schedules, though specific tables may have varying operating hours.
Caxino operates without dedicated mobile applications for iOS or Android, instead utilizing responsive web design that adapts to different screen sizes. Players access the full game library through mobile browsers, with touch-optimized controls and streamlined navigation. This approach eliminates the need for app store downloads and updates while ensuring consistent feature access across devices.
Mobile performance depends on internet connection quality, with the platform requiring stable bandwidth for smooth gameplay, particularly for live dealer games. The mobile interface maintains the desktop version's search functionality, game filters, and account management features. Deposit and withdrawal processes function identically on mobile devices, with the same payment method availability.
Caxino Casino functions as a fully regulated online gambling platform under strict MGA licensing requirements. The registration process involves identity verification, age confirmation, and responsible gambling limit settings. Players must complete KYC procedures before withdrawals are approved, ensuring compliance with anti-money laundering regulations.
The platform uses advanced encryption technology to protect player data and financial transactions. Game outcomes are determined by certified random number generators, regularly audited by independent testing agencies. The casino implements responsible gambling tools including deposit limits, session timers, and self-exclusion options accessible through player accounts.
Caxino Casino supports multiple payment methods including Visa, Mastercard, e-wallets such as MuchBetter and Payz, bank transfers, and cryptocurrency options in select markets. Minimum deposit thresholds typically start at $10 or currency equivalent, making the platform accessible to players with varying budgets. The casino processes transactions in multiple currencies including NZD, CAD, EUR, and USD, reducing conversion fees for international players.
Withdrawal processing times vary by payment method. E-wallet withdrawals often complete within 24 hours after approval, while bank transfers may require three to five business days. Card withdrawals typically fall in the middle range at one to three business days. All withdrawal requests undergo security verification, which may extend processing times for first-time withdrawals or unusually large amounts.
The casino implements withdrawal limits that may restrict high-volume players. Standard accounts often face monthly withdrawal caps, though these limits can increase for VIP members or through negotiation with customer support. Players must complete account verification by submitting identification documents before their first withdrawal is approved, a standard anti-money laundering requirement.
Know Your Customer procedures at Caxino require players to submit government-issued identification, proof of address dated within three months, and potentially payment method verification. The verification process typically completes within 24 to 48 hours, though complex cases may take longer. Players can expedite future withdrawals by completing verification immediately after registration rather than waiting until requesting a payout.
Caxino provides customer support through live chat and email channels, with service available 24/7 in English, Finnish, German, French, and Norwegian. Live chat represents the fastest contact method, typically connecting players with representatives within minutes. Email support handles more complex inquiries, with response times generally within 24 hours.
The support team assists with account issues, payment processing questions, bonus terms clarification, and technical problems. However, some player reviews indicate inconsistent support quality, particularly regarding bonus disputes and withdrawal delays. The casino maintains a FAQ section covering common topics, though its comprehensiveness varies by subject area.
The Malta Gaming Authority license requires Caxino to maintain specific operational standards including regular game fairness audits, secure payment processing, and responsible gambling tool implementation. The MGA framework provides players with access to dispute resolution services if issues cannot be resolved directly with the casino.
In Ontario, Canada, Caxino previously operated under additional licensing from the Alcohol and Gaming Commission of Ontario and iGaming Ontario. However, as of October 2025, Wildz Group announced cessation of operations in Ontario, meaning Canadian players in that province can no longer access the platform. This regulatory change highlights the importance of verifying current licensing status in your jurisdiction before registering.
The casino implements responsible gambling measures including deposit limits, loss limits, session time reminders, and self-exclusion options ranging from 24 hours to permanent account closure. Players can set these limits during registration or adjust them through account settings, with cooling-off periods applied to limit increases for player protection.
Caxino Casino holds a mixed reputation based on player reviews across independent platforms. Trustpilot ratings show an average of 1.8 out of 5 stars from 49 reviews, indicating significant player dissatisfaction. Common complaints include withdrawal processing delays, bonus disputes, and customer support responsiveness issues.
Specific player concerns include instances where bonus game rounds froze without resolution, withdrawal rejections attributed to banking issues that players dispute, and perceived unfairness in loss rates. Some players report successful withdrawals and positive experiences, particularly praising game variety and initial payout speed after verification completion.
The casino's response rate to negative reviews appears limited, which may indicate inadequate reputation management or prioritization of direct customer communication channels over public review platforms. Prospective players should weigh these mixed reviews against their own risk tolerance and gambling priorities.
Caxino Casino's primary strengths include its extensive game library with over 3,000 titles, licensing from a respected regulatory authority, and support for multiple currencies and payment methods. The Spinbox rewards system offers a novel approach to player incentives, though its effectiveness varies by individual playing patterns. Fast e-wallet withdrawals benefit players who prioritize quick access to winnings.
Significant limitations include the absence of dedicated mobile applications, which some players prefer over browser-based access. Withdrawal limits may frustrate high-stakes players, and the mixed customer support reviews suggest inconsistent service quality. The recent exit from the Ontario market demonstrates regulatory risk that could affect players in other jurisdictions.
The 35x wagering requirement on bonuses sits at industry standard levels but still represents a substantial playthrough obligation. Players should carefully review game contribution percentages toward wagering requirements, as many popular games contribute less than 100 percent or are excluded entirely.
Caxino Casino delivers a comprehensive online gambling platform with strong game selection and regulatory compliance through MGA licensing. The casino suits players who prioritize game variety and accept standard bonus terms with moderate wagering requirements. Fast e-wallet payouts and multi-currency support enhance accessibility for international players.
However, mixed player reviews regarding customer support and withdrawal processing warrant caution. The platform works best for players who understand bonus terms thoroughly, complete verification proactively, and maintain realistic expectations about withdrawal timeframes. The absence of mobile apps may disappoint some users, though the browser-based platform provides functional mobile access.
Prospective players should verify current licensing status in their jurisdiction, particularly given recent regulatory changes in markets like Ontario. Setting responsible gambling limits from the outset and reading all terms and conditions carefully will help ensure a more positive experience at Caxino Casino.
Yes, Caxino Casino holds a license from the Malta Gaming Authority, one of the most respected regulatory bodies in online gambling. This licensing ensures the casino adheres to strict standards for player protection, fair gaming, and secure financial transactions.
New players receive a 100 percent match bonus on their first deposit, with the maximum amount varying by region. The offer includes free spins on selected slots. All bonuses carry a 35x wagering requirement on both bonus funds and free spin winnings.
E-wallet withdrawals typically process within 24 hours after approval. Bank transfers take three to five business days, while card withdrawals require one to three business days. First-time withdrawals may take longer due to account verification requirements.
No, Caxino does not offer dedicated mobile applications for iOS or Android. The casino uses responsive web design that works through mobile browsers, providing access to the full game library and account features without requiring app downloads.
The casino supports Visa, Mastercard, e-wallets including MuchBetter and Payz, bank transfers, and cryptocurrency options in select markets. Minimum deposits typically start at $10 or currency equivalent, with transactions available in multiple currencies.
As of October 2025, Caxino ceased operations in Ontario following an announcement by Wildz Group. Players in other Canadian provinces should verify current licensing and availability in their specific jurisdiction before attempting to register.
The casino offers over 3,000 games including slots, table games, live dealer options, video poker, and progressive jackpots. Software providers include NetEnt, Pragmatic Play, Evolution Gaming, and Microgaming among 30+ total developers.
Spinbox uses machine learning algorithms to deliver personalized bonuses based on individual playing patterns. Unlike traditional tiered VIP programs, rewards are distributed dynamically, though players cannot predict exact timing or values in advance.
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